About the Role
As the Tasting Room Manager, you will be responsible for overseeing all aspects of the tasting room operations, including managing staff, scheduling, inventory management, and ensuring exceptional customer experiences. Your primary responsibilities will include:
*Hiring, training, and supervising tasting room staff, ensuring they deliver outstanding customer service at all times.
*Developing and implementing standard operating procedures to ensure efficient and effective operations.
*Managing inventory levels, ordering wine and supplies, and ensuring accurate record-keeping.
*Creating and implementing strategies to drive sales and increase revenue, including promotions and special events.
*Maintaining cleanliness and organization within the tasting room, including regular inspections and maintenance.
*Handling customer inquiries, feedback, and complaints in a professional and timely manner.
*Collaborating with the marketing team to promote the tasting room and drive foot traffic.
Requirements
Qualifications:
Previous experience in hospitality management, preferably in a wine-related environment.
Strong leadership and communication skills, with the ability to motivate and inspire a team.
Excellent organizational and multitasking abilities, with a keen attention to detail.
Knowledge of wine and wine service techniques preferred.
Ability to work evenings, weekends, and holidays as needed.
Benefits:
Competitive salary commensurate with experience.
Opportunities for advancement and professional development.
Employee discounts on wine purchases and special events.
A supportive and collaborative work environment.
About the Company
Noir Studios Champagne & Wine Tasting Room is an upscale wine destination located in the heart of Columbus, GA. We offer a curated selection of Champagnes and wines from around the world, paired with exceptional hospitality and memorable experiences. We are seeking a dynamic and experienced Tasting Room Manager to lead our team and ensure the smooth operation of our tasting room.